The protection of your privacy in the processing of your personal data is an important concern to which we pay special attention during our business processes. Any personal data collected by our websites during your visit is processed confidentially and in strict accordance with legal provisions. Data protection and information security are part of our corporate policy.
Collection and Processing of Personal Data
No personal data is stored unless voluntarily disclosed by you for a specific purpose, e.g. in the context of a registration, a survey, a contest, or in performance of a contract.
In addition, the following information is collected when visiting our website: IP addresses, the website from which you visit us (referrer), pages viewed, files downloaded (downloads), videos viewed/audio tracks listened to, individual links clicked, search words or search phrases (site search), duration of visit, browser used, etc. If the visit is a result of online advertising such as banners, video ads, search engine advertising, etc., we also record which banner, adword, etc. motivated the visit to our website.
The insights gained enable us to further optimize our websites and tailor them even better to our visitors’ needs.
Our website can be used to subscribe to newsletters. The data provided during the newsletter registration will be used only for the purposes of sending out the newsletter, provided you have not consented to other use. You can cancel the subscription at any time by using the unsubscribe option provided in the newsletter.
Use of Google Analytics and Cookies
We use the Google Analytics tool to measure and analyze website traffic.
This data is collected in anonymized form so that it can no longer be traced back to a user. In particular, this is done by anonymizing the IP address.
Cookies are used for metrics to enable website usage to be analyzed. In particular, we use them to improve data quality. The information generated about the use of websites is transmitted anonymized to the statistics server (http://www.google-analytics.com) which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”) in the United States of America.
Only authorized persons have access to this anonymized data.
Use of social plugins as part of social media
Our websites may use social plugins (“plugins”) from the social network Facebook.com, which is operated by Facebook Inc., Palo Alto, CA, USA (“Facebook”). The plugins are identified with the Facebook logo or the suffix “Facebook”, “like”, or “share”.
If you visit a page on our website that contains such plugins, they are initially disabled. The plugins are not enabled until you click the button that is provided. By enabling the plugins, you establish the connection to Facebook and declare your consent to the transmission of data to Facebook. If you are logged into Facebook, Facebook can associate the visit with your Facebook account. If you press the respective button, the corresponding information is transmitted directly to Facebook by your browser and stored there.
For information about the scope and purpose of data collection, the further processing and use of the data by Facebook, and your rights and the settings you can configure to protect your privacy, please refer to the Facebook Data Protection Notice.
If you do not want Facebook to collect data about you via our website, you have to log out of Facebook before visiting our site.
Use of external links
Our websites may contain links to third-party websites operated by providers that are not associated with us. After you click the link, we no longer have any influence over the collection, storage, or processing of any personal data transmitted by clicking the link (such as the IP address or URL of the page that contains the link), as the behaviour of third parties is, by nature, beyond our control. Therefore, we are not responsible for the processing of personal data by third parties.
Use of personal data and purpose specification
Ventisca, or a service provider engaged by Ventisca, uses your personal data for the purpose of technical administration of websites, customer administration, product surveys, or inquiries you submit to Ventisca and only in the scope necessary for this purpose or according to the description of processing purposes given at the corresponding locations of our websites. Our employees and the service providers engaged by Ventisca are obliged to maintain confidentiality and to comply with the provisions of the General Data Protection Regulation (GDPR).
Moreover, all necessary technical and organizational measures are taken to comply with data protection rules.
We take security precautions to ensure that the data we have under our control is protected against manipulation, loss, destruction, and unauthorized access or disclosure. Our security measures are being continuously improved in accordance with the state of technological developments.
When you provide us with personal data, we use it to inform you about our products and services and, where applicable, to include you in surveys about them, provided you have given us your express consent to use your personal data for advertising purposes. If you have granted your consent for such use, but no longer wish to receive advertising from Ventisca, you can revoke your consent at any time. Your data is then deleted, or provided that it is necessary for billing and accounting purposes, blocked accordingly.
You can also revoke your consent to the future collection, processing, and use of your personal data.
Personal data will be deleted if the consent for its storage is revoked, if the data is no longer needed for the purpose for which it was collected, or if storage of the data is inadmissible due to other legal reasons.
Data which is necessary for billing and accounting purposes or which is subject to the legal obligation to preserve is not affected.
To obtain more information or to submit suggestions or complaints regarding the processing of your personal data, you can contact us via email or telephone.
If incorrect information has been stored despite our efforts to maintain correct and up-to-date data, we will correct this upon your request.